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Frequently asked questions
A grainy texture in beard balm may be caused by the cooling process of natural butters, such as shea or cocoa butter. If the balm cools too slowly, it can cause the fatty acids to separate and form tiny grains. This doesn't affect the effectiveness of the balm, and the grainy texture melts upon application. If consistent texture is desired, warming the balm and allowing it to cool more quickly can resolve the issue.
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